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General conditions of sale | Christian cross

Article 1: Field of application

These general conditions of sale apply to all sales concluded through the website https: //croix-chrétiennes.com/

Article 2: Orders

Automatic recording systems are considered to be worth proof of the nature and content of the command. Croix Chrétiennes® confirms the acceptance of his order to the Customer at the email address that the latter will have communicated. The sale will be concluded from the validation by Croix Chrétiennes® of payment of the order, that is to say the date of validation of payment for orders paid online by bank card or the date of receipt of the payment by check. Croix Chrétiennes® reserves the right to refuse or cancel any order from a customer with whom a dispute relating to the payment of a previous order in any event.

Article 3: Availability of articles

As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the state of the stock at Croix Chrétiennes® and of course among suppliers.

To make our showcase and our sales catalog, we work with enriched databases according to the information communicated by our suppliers. This database comprising more than a hundred items, the whole is not stored in our reserves and our offer is then conditioned on the availability of articles in suppliers.

Only the final breakdown of an article among our suppliers leads to the deletion of this one from our sales offer. In other cases, a new order under a certain period remains possible.

When there is unavailability on a ordered product, the customer is informed by email or on the invoice of the products shipped in the case of an order of several items.

Delivery deadline for the order: When placing the order and on the order receipt, a delivery period is communicated to customers. It is calculated by adding, the time to availability of the longest product, at the delivery time of the transport method selected by the customer.
From the order of the order, to its shipment, the customer has the possibility of canceling his order.

Special features:

Pre-order items : Articles to be published are offered on the site https: //croix-chrétiennes.com/ in pre-command. This reservation is made with the indication of an release date announced by the publisher at the time of opening the reservation phase. This release date can be changed at any time by the publisher who is solely responsible for marketing his product.

In all cases, Croix Chrétiennes® strives, from the date of final sale, to ship the items to customers who have reserved, up to the stock provided by the publisher for the day of exit.

Article 4: Price 

The prices indicated in euros are deemed net, excluding shipping costs. This price includes the price of products, handling, packaging and product conservation costs. They can be modified at any time without notice, knowing that the items will be invoiced on the basis in force at the registration of the order. All orders are billed in euros and payable in euros. Possible customs of customs or local taxes remain the responsibility of the recipient.

Article 5: Shipping costs

Shipping costs include participation in preparation, packaging and postage costs. Remember to group all your items on a single order. We will not be able to group two separate orders and the shipping costs will be invoiced for each of them.

Article 6: Payment

You have several payment methods offering a maximum of security guarantees. You can adjust:

- by bank or private card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form proposed during the order process (secure entry by SSL encryption), by entering the type of card, the number of your Card without space between the figures, the control number (located on the back of your card) as well as the validity date. 

You have different payment methods. Payment is made to choose from the secure banking servers of our partners. This implies that no banking information concerning you transit via the site https: //croix-chrétiennes.com/

Payment by bank card is therefore perfectly secure; Your order will be registered and validated as soon as payment is accepted by the bank.


Article 7: Delivery

We deliver you to your home or in relay point. The delivery time includes the preparation time of the package to which is added the routing time. Croix Chrétiennes® Book worldwide. The buyer is warned by emails of the different stages of monitoring his order: that of preparation and that of delivery.

The delivery time includes the preparation time and delivery ensured by our carrier. The announced delivery time of 10 to 20 days is valid upon receipt by the buyer of the email of the delivery of the order. The delivery time (announced by the carrier) does not commit Croix Chrétiennes® Over a longer delay.

Article 8: Guarantee - Returns - Refunds - withdrawal

The articles provided by https: //croix-chrétiennes.com/ are new and guaranteed against any defect. They are identical to those of traditional commerce and come from all referenced publishers and suppliers.

If it happened that an article was defective or not in accordance with the description, the buyer has 14 working days to request an exchange or a refund. If the 14 -day period normally expires on a Saturday, a Sunday or a holiday or an unemployed day, it is extended until the first following working day.

The Customer must return the new or not consumed items in their entirety and in their origins, intact, accompanied by all possible accessories, userry notices and documentation (in its original cellophane packaging and with the corresponding invoice ). In such a situation, the buyer must send proof of the defect (s) to contact@croix-chretiennes.com (Description and attached photos).

In the event of the exercise of the right of withdrawal, Croix Chrétiennes® is bound to reimburse the sums paid by the customer, without cost, with the exception of return costs.

Return shipping costs then remain at your expense.

In the event of reimbursement, we guarantee that it is made within a period less than or equal to 14 days of the date of receipt of the returned package. No shipment in counter-reimbursement will be accepted, whatever the reason.

Article 9: Transfer of ownership - Risk transfer

The transfer of ownership of products for the benefit of the purchaser will only be made after full payment of the price by the latter, regardless of the date of delivery of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will not be carried out upon delivery and reception of said products by the purchaser.

Article 10: Protection of your personal data

Croix Chrétiennes® is producer and owner of all or part of the databases making up this site. By accessing this site, the Customer acknowledges that the data component is legally protected, and notably refers to extract, reuse, store, reproduce, represent or keep, directly or indirectly, on any type of support, by any means And in any form whether, any or part of qualitatively or quantitatively substantial, of the content of the databases appearing to the site to which it accesses.

Article 11: Responsibility

The descriptions of the products present in the databases of https: //croix-chrétiennes.com/ was seized according to the information communicated by the publishers. Croix Chrétiennes® is not responsible for the content of the works and will not be able to see its responsibility for the purchaser. The responsibility of Croix Chrétiennes® cannot be sought in the event of a case of force majeure (strike, flood, fire ...).

Article 12: Acceptance of the buyer

These general conditions of sale as well as the prices are expressly approved and accepted by the buyer, who declares and acknowledges having a perfect knowledge, and therefore renounces to take advantage of any contradictory document and, in particular, his own General conditions of purchase, the act of purchase resulting in acceptance of these general conditions of sale.

These conditions can be modified at any time without notice byCroix Chrétiennes - Update of the General Conditions of Sale on January 1, 2018.